Roadside Assistance Service (RAS)

Services Not Included

Vehicles and services that are NOT covered include:

• Heavily loaded or over-sized vehicles in which towing, tire change, or extrication may not be safely performed.
• Service does not include the use of medium duty or heavy duty wreckers for towing of vehicles too heavy to be safely towed using ordinary equipment, unless that equipment is the type being used by the provider on the call.
• Vehicles altered to the extent that special equipment is required to safely transport the vehicle. Certain after market options, such as snowplows or salt spreaders, may prevent the vehicle from being towed with automobile servicing equipment.
• Vehicles in which parts have been removed or altered that make the vehicle inoperable (except by theft).
• Vehicles that do not bear valid state license plates, have been towed under police order due to infractions, or are held under legal restraint.
• Towing service is only provided for a covered vehicle disablement and will not be provided for the purpose of transporting vehicles due to a purchase, sale, auction transaction, car show exhibition, charitable donation, relocation or any other similar situation.
• Vehicles that have been driven into an area which is not maintained as a road.
• Tire repair, putting a replacement tire on your wheel, tire rotation, or the installation or removal of snow tires or chains.
• Delivery of fuel when the vehicle is at a facility that sells fuel.
• Fuel delivery for use in a portable or onboard generator, boat engine, snowmobile, or jet ski.

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