Roadside Assistance Service (RAS)
Excessive or Ineligible Use
The most equitable way to ensure reasonable membership
dues is to ask the few members who use RAS excessively
to share in the cost of providing this expensive service.
Therefore, each AAA member is limited to four service
requests per membership year at no charge. Your associate
members have different membership numbers and are
each entitled to four service requests. Service requests are
not accumulative among members and are not transferable.
The membership number used when requesting
service will be the account charged with the service
request. Although rules limit service to one request per
problem, multiple service requests for the same problem
will be counted separately on your service record. A
service request is defined as the provision of any service
listed in the “Type of Service Requests” section.
First year members’ membership period begins from time
of enrollment and continues until the members’ anniversary
date. Each year thereafter, your 12 month membership
period begins and ends on your anniversary date.
Your official membership card is only effective if your
current annual membership dues are paid in full. You will
be billed for any service obtained without paying your
annual membership dues.
For those times when it is necessary to exceed the four request-per-year limit, service will be provided and you
will be charged a service charge. Non-payment of a billed
service charge will result in the cancellation of your
membership and your associate memberships. Collection
procedures will also be instituted. The Club reserves the
right to cancel a membership(s) in which the privileges of
membership have been abused. Without limiting any
other rights or remedies it may have, AAA may seek reimbursement
from a member or associate for roadside assistance
services fraudulently or wrongfully obtained by the
member or associate. Primary members are responsible
for the conduct and the service demands of their associate.
A complete accounting of your service requests can only
be obtained by contacting the Service Review Department
at 314-523-7350, or 1-800-AAA-7623 ext. 6860, Monday-
Friday, 8:30 a.m. to 5:00 p.m. When traveling outside of
the AAA Missouri territory, other AAA Clubs will not
have access to your RAS usage history.
Next: Reimbursements » |
