- Are there any dashboard warning lights on?
- When did you first notice the problem?
- When do you notice it now? (e.g., time of day, after driving a specific amount of time)
- When do you NOT notice the problem?
- What are you doing when you notice the problem? (e.g., accelerating, turning left)
- What feels different to you? (e.g., steering is loose, brakes don't respond immediately, vibration)
- What do you hear?
- Are there any special circumstances when you notice the problem? (e.g, when the radio is on, when the trunk is full of groceries)
- Do you notice any unusual smells?
- Do you notice any leaks or fluid stains? What color is the fluid? Where do the stains appear?
- Has the vehicle been repaired recently? Have you tried to repair it yourself?
- Have you had to add any fluids lately?
- Do you feel a difference in handling?
- Under what driving and weather conditions do you notice the problems?
- Does the vehicle pull in one direction or vibrate?
- Do you smell burning rubber?
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